6 Ways to Fix an Unresponsive Wireless Mouse

Jan. 07, 2025 / Updated by Seraphina to Windows 10

an-unresponsive-wireless-mouse-fixed

A non-responsive wireless mouse is a common issue. This article offers effective solutions to restore its functionality quickly.

1. Check for Driver Updates

Outdated or corrupted drivers can cause a wireless mouse to stop responding. Updating your mouse driver is an effective way to resolve such issues. Using Driver Talent for automatic driver detection and updates saves time and helps avoid downloading or installing incorrect drivers.

Download Driver Talent

Download the latest version of Driver Talent, install it, and open the software. Click "Scan".
After the scan is complete, a list of missing or outdated drivers will appear. Locate the mouse driver and click "Download".

driver-update

Once the update is complete, restart your computer to ensure the new driver is applied.

2. Restart Your Computer and Mouse

Restart your computer to see if the mouse functionality is restored.

If your wireless mouse has a power switch, turn it off and then back on.

Some wireless mouse allow you to reset the connection by pressing a button or switch.

3. Check the Wireless Mouse Battery

Open the battery compartment of your wireless mouse.

Check if the battery needs to be replaced or recharged.

check-wireless-mouse-battery

If the battery is rechargeable, ensure it is fully charged.

After replacing the battery, check if the mouse is functioning normally.

4. Verify the Wireless Receiver Connection

Ensure the wireless receiver is correctly plugged into a USB port.

Try connecting the receiver to another USB port and avoid using USB hubs.

verify-wireless-receiver-connection

If the receiver is still not recognized, test it on another computer to determine if it is damaged.

5. Check System Settings

Disable Power-Saving Settings:

Press Win + X and select "Device Manager".

In Device Manager, locate your wireless mouse device, right-click it, and select "Properties".

Under the "Power Management" tab, uncheck the box for "Allow the computer to turn off this device to save power".

disable-power-saving-settings

Adjust Mouse Settings:

Open "Control Panel" > "Mouse".

Review the mouse settings to ensure no unusual configurations are causing the issue.

6. Test with an Alternative Mouse

Connect a wired mouse to your computer and check if it functions properly.

If the wired mouse works while the wireless mouse remains unresponsive, the wireless mouse may have a hardware fault.

If the wireless mouse does not work on another computer, it may be damaged.