Troubleshooting iPhone AutoPlay Not Working on Windows 10/11
Jun. 05, 2023 / Updated by Renata to Windows 10
When connecting an iPhone to a Windows 10 or Windows 11 computer, AutoPlay should automatically detect the device and present options for syncing, transferring photos, or accessing files. However, if AutoPlay is not working as expected, it can be frustrating. In this guide, we will walk you through a series of troubleshooting steps to help you fix iPhone AutoPlay issues on Windows 10/11.
1. Check Hardware and Connections
3. Update The Graphics Drivers
4. Restart Apple Mobile Device Service
5. Check iPhone Trust Settings
6. Disable Conflicting Software
1. Check Hardware and Connections
The first step is to ensure that your hardware and connections are functioning correctly. Follow these steps:
Verify that the USB cable is securely connected to both your iPhone and the computer.
Try connecting your iPhone to a different USB port on your computer.
If possible, test the USB cable with another device to rule out any potential issues.
2. Enable AutoPlay
AutoPlay may be disabled on your Windows system. To enable it, follow these steps:
Press the Windows key + I to open the Settings app.
Click on "Devices," then select "AutoPlay" from the left-hand menu.
Toggle the "Use AutoPlay for all media and devices" switch to the "On" position.
Scroll down and ensure that the "Removable drive" option is set to a desired action such as "Open folder to view files" or "Ask me every time."
3. Update The Graphics Drivers
Outdated or incompatible iPhone drivers can cause AutoPlay problems. To update them, follow these steps:
1. Download and Install Driver Talent
2. Connect your iPhone to the computer.
3. Launch Driver Talent and Click the Scan button
After launching Driver Talent, it will automatically perform an initial scan to detect any outdated or missing drivers on your system.
4. Once the scan is finished, Driver Talent will display a list of detected driver issues.
You can view the driver status, including outdated, missing, or corrupted drivers.
5. Update the graphics driver, click on the "Update" button next to it.
Driver Talent will download the latest version of the driver from the internet and install it on your computer.
4. Restart Apple Mobile Device Service
Restarting the Apple Mobile Device Service can resolve conflicts that may be preventing AutoPlay from working. Here's how:
Press the Windows key + R to open the Run dialog box.
Type "services.msc" and press Enter.
Locate the "Apple Mobile Device Service" in the list.
Right-click on it and select "Restart."
After the service restarts, reconnect your iPhone to see if AutoPlay is functioning correctly.
5. Check iPhone Trust Settings
If you haven't trusted your computer from your iPhone, AutoPlay might not work. Follow these steps to check your trust settings:
Connect your iPhone to the computer using the USB cable.
On your iPhone, you should see a prompt asking if you trust this computer.
Tap "Trust" and enter your passcode if prompted.
After trusting the computer, AutoPlay should work as expected.
6. Disable Conflicting Software
Certain third-party applications or antivirus software can interfere with AutoPlay. Temporarily disable them to check if they are causing the issue. Each software has different steps for disabling, so consult the documentation provided by the respective software developer.
7. Reset AutoPlay Settings
If none of the previous steps worked, resetting AutoPlay settings might help. Here's how:
Press the Windows key + I to open the Settings app.
Click on "Devices," then select "AutoPlay" from the left-hand menu.
Scroll down and click on the "Reset" button under the "Reset AutoPlay defaults" section.
8. Update Windows and iTunes
Make sure your Windows operating system and iTunes software are up to date. Outdated software can cause compatibility issues. Follow these steps:
Press the Windows key + I to open the Settings app.
Click on "Update & Security," then select "Windows Update."
Check for updates and install any available updates.
Open iTunes, click on "Help" in the menu bar, and select "Check for Updates." Follow the prompts to update iTunes to the latest version.
Conclusion
When iPhone AutoPlay is not working on Windows 10/11, it can be resolved by following these troubleshooting steps. Start with checking hardware connections, enabling AutoPlay, and updating iPhone drivers. Restarting the Apple Mobile Device Service, ensuring trust settings on the iPhone, and disabling conflicting software can also help. If needed, resetting AutoPlay settings and updating Windows and iTunes may resolve the issue. By following these steps, you should be able to fix the AutoPlay problem and enjoy seamless connectivity between your iPhone and Windows computer.
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