5 Solutions to Fix Windows 10 Crashes Caused by RTKVHD64.SYS

Sep. 12, 2024 / Updated by Seraphina to Windows 10

fix-crashes-caused-by-RTKVHD64-SYS

RTKVHD64.SYS is part of the Realtek HD audio driver. When issues arise with this file, it may cause system crashes and blue screen errors. This article provides detailed solutions to resolve the issue and restore system stability.

Method 1: Update the Realtek Audio Driver

Outdated or corrupt audio drivers are a common cause of RTKVHD64.SYS errors. Updating the driver can effectively fix this issue. It is recommended to use Driver Talent to automatically detect and update drivers, saving time and avoiding the risk of downloading incorrect drivers.

Download Driver Talent

Click the download button to get the latest version of Driver Talent. After installation, open the software and click "Scan".
After the scan is complete, it will show which drivers need installation or updating. Find the Realtek audio driver in the list and click "Download".

driver-update

After updating, restart your computer to ensure the new driver works correctly.

Method 2: Check System File Integrity

Press Windows + S, and type "Command Prompt" or "cmd".

Right-click "Command Prompt" and select "Run as Administrator".

In the Command Prompt, type the following command: sfc /scannow

run-sfc-tool

Press Enter, and the system will start scanning for missing or corrupted system files. This may take a few minutes.

Once complete, the system will display the results of the repair.

If the System File Checker repairs the files, restart your computer to see if the issue is resolved.

If certain files couldn't be repaired, enter the following command to run the DISM tool: DISM /Online /Cleanup-Image /RestoreHealth

run-the-DISM-tool

After running this, execute sfc /scannow again and restart your computer.

Method 3: Uninstall and Reinstall the Audio Driver

Press Windows + X and select "Device Manager".

Expand the "Sound, video, and game controllers" section, right-click on Realtek or another audio device, and select "Uninstall Device".

Check the box for "Delete the driver software for this device" and click "Uninstall".

uninstall-the-driver

After the uninstallation is complete, restart your computer. The system will typically reinstall the default audio driver automatically.

If it doesn't, you can manually download and install the latest driver.

Step 1: Visit the Realtek website or your PC manufacturer's site and find the correct audio driver for your model.
Step 2: Download the latest Realtek HD audio driver compatible with your operating system.

download-the-latest-driver

Step 3: After downloading, run the installer and follow the prompts to complete the installation.
Step 4: Restart your computer and check if the audio is working normally.

Method 4: Roll Back Windows Updates

Press Windows + I to open "Settings" and go to "Update & Security".

In the "Update & Security" window, click "View update history".

Select "Uninstall updates", choose the most recent update, and click "Uninstall". Follow the prompts to complete the process.

select-uninstall-updates

After uninstalling, restart your computer to apply the changes.

Check if the system is functioning normally and if the RTKVHD64.SYS error is resolved.

Method 5: Perform a System Restore

Press Windows + S, type "Create a restore point", and open "System Properties".

In the "System Properties" window, select the "System Protection" tab and click "System Restore".

click-system-restore

In the System Restore wizard, choose a restore point. Ensure that the selected point predates the issue caused by updates or software installations.

Click "Next", then "Finish", and follow the prompts to begin the restoration process.

The system will reboot and restore to the selected point. This may take some time, so please be patient.

Once complete, log in and check if the issue is resolved. If the problem persists, try other solutions or seek professional assistance.