Sep. 04, 2024 / Updated by Seraphina to Windows 11
It's common to encounter sound issues on a computer, which can affect your productivity or entertainment. This article offers methods to quickly identify and fix audio problems, ensuring your computer's sound works properly.
Verify that the plug of your headphones, speakers, or other audio output devices is firmly connected and that the power supply is working properly.
Try unplugging and replugging these devices, as loose connections can sometimes cause audio issues.
Without the correct sound card drivers, you may experience degraded audio quality, audio lag, or even no sound at all. It's recommended to use Driver Talent to automatically detect and update drivers, saving time and avoiding the risk of downloading or installing incorrect drivers.
Click the download button to get the latest version of Driver Talent, install the software, and then open it to click "Scan".
Once the scan is complete, it will display which drivers are missing or need updating. Find the audio driver in the list of results and click the "Download" button.
After updating, it's recommended to restart your computer to ensure that the updated drivers take effect.
Press the Windows + I keys to open the settings window, then select "Update & Security".
Find "Troubleshoot" in the left menu, then scroll down on the right side to "Additional troubleshooters".
Locate the "Playing Audio" option and click "Run the troubleshooter".
The system will launch the audio troubleshooter. Follow the on-screen instructions, and it will automatically detect and fix common audio issues.
The troubleshooter may offer repair suggestions. Choose the appropriate fixes and apply them.
Press the Windows + I keys, select "System", and then click on "Sound".
In the "Sound" settings window, ensure that the correct audio device (such as speakers or headphones) is selected under "Output device".
Click on "Device properties" or "Manage sound devices" to confirm that the audio device is working correctly and configured properly.
Right-click the volume icon in the lower-right corner of the taskbar and select "Open Volume Mixer" or "Sound settings".
Ensure that both the system volume and application volumes are not muted and are set at a reasonable level.
Adjust the sliders to increase the volume or unmute.
Make sure the audio device (such as speakers or headphones) is not muted. Right-click the volume icon, select "Playback devices", and ensure that the selected output device is neither disabled nor muted.
Press the Windows + R keys, type "services.msc", and press Enter to open the Services Manager.
In the list of services, find the "Windows Audio" service, right-click, and select "Restart".
Navigate to the C:\Windows\SoftwareDistribution\Download folder and delete all the files in that folder. This will clear the update cache, which may help resolve audio issues.
Click the "Start" button, select "Settings" > "Update & Security".
In the "Windows Update" section, click "Check for updates".
If updates are found, click "Download and install", and the system will automatically download and install updated drivers.
Once the installation is complete, restart your computer to apply the updates.
Press the Windows + X keys, select and open "Device Manager".
Expand "Sound, video, and game controllers", right-click on your audio device, and select "Uninstall device" or "Uninstall driver". Confirm the action and restart your computer.
After restarting, Windows will automatically detect and reinstall the audio drivers. If it does not, visit the audio device manufacturer's official website to download and install the latest drivers.
By following these steps, you can effectively resolve sound issues on your computer and restore audio functionality. If the problem persists, seek professional technical support to ensure your system is running correctly.
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